Our primary goal is to completely satisfy every customer
we serve and will stop at nothing to see that we achieve
this. We have tow truck drivers call us at home to come
open the shops for customers on the weekend. We
empower our employees to assist the customer on
whatever way we can to make certain their experience is
the very best possible. We take this very seriously and do
not leave customer satisfaction to chance. We monitor
ourselves carefully using an in-house customer feed back
system. Part of our standard operating procedures is to
interview the customer about their experience at our shop.